ESSENTIAL DUTIES AND RESPONSIBILITIES
Sales and service
Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services.
Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs.
Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts.
Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.
Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns.
Assist client with loan application for personal/retail consumer needs and “handing off” the processing of these applications to the appropriate associate.
Client experience
Research and resolve problems and respond to client inquiries on account status.
Deliver excellent client experiences consistently and promptly resolve client issues effectively.
Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Compliance and risk management
Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Operational efficiency
Assist banking center associates with all aspects of daily operations as needed, including audit controls.
Assist banking center management with “on the job training” of new associates.
Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Perform all other job related duties as assigned
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience.
High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred.
COMPUTER AND OFFICE EQUIPMENT SKILLS
Microsoft Office Suite
In addition, 10-key calculator; coin counter
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)
Not necessary
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at .
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
...initiatives while gaining insights into industry standards and FAA regulations. Candidates should be enrolled in a college with a major in Aviation Management and possess strong communication, detail-oriented skills, and teamwork abilities. This full-time internship runs from...
...Job Title: UI/UX Designer Work Location: Chicago, IL Work Auth: All Visas accepted (No H1 and No Fake Profile) Experience: 8+ Years Education: Bachelor's degree or higher in Human-Computer Interaction, Human Factors, Psychology, UX Design, or a related field...
...Our client, a medical device company, is seeking a Surgical Sales Representative for a remote role. Job Description: The Surgical Sales Representative will be primarily responsible for generating new business nationally. They will need to hunt for and nurture new...
...Sentara Independence is currently hiring an Emergency Department Technician (ED Tech) to join the team!Shift:PT (32hrs) - Mon-Thurs 1p to 9pAn ED Tech Assists the Physician, Advanced Practitioner, or Nurse in implementing plans of care for emergency/minor emergency...
...that this job is hybrid. You will be required to work 4 days onsite in Downtown Denver per week. You may work from home 1 day per week. LHH Recruitment Solutions... ...Word format to ****@*****.*** for immediate consideration. Accepting applications until...